Welcome to Mason & Cole. Throughout this website, the terms “we”, “us”, and “our” refer to Mason & Cole. Mason & Cole operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) provided to you, the customer.

Our store is powered by Shopify, which enables us to offer the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, set out the rules, rights, and responsibilities that apply when you access or use our Services.

Please read these Terms carefully, as they contain important information regarding your legal rights, including limitations of liability and warranty disclaimers.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use the Services on devices you own or manage.

To access certain features of the Services or to make a purchase, you may be required to provide personal information, such as your email address, billing details, payment information, and shipping address. You confirm that all information you provide is accurate, current, complete, and that you are authorized to provide it.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity that occurs under your account. Accounts may not be transferred, sold, licensed, or assigned to another party.

SECTION 2 – PRODUCTS AND REPRESENTATION

We make reasonable efforts to display our products as accurately as possible. However, product colors and appearance may vary depending on your device, screen settings, or configuration.

We do not guarantee that the appearance or quality of products will fully meet your expectations or exactly match what is displayed online.

Product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue any product and to limit quantities offered per customer, region, or jurisdiction.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Mason & Cole reserves the right to accept or reject any order at its discretion. An order is not considered accepted until we confirm acceptance and receive full payment.

Please review your order carefully before completing your purchase, as cancellation requests may not be possible once an order has been accepted. If we cancel or modify an order, we will attempt to notify you using the contact details provided at checkout.

Returns and exchanges are handled exclusively in accordance with our Return & Refund Policy.

You confirm that all purchases are made for personal or household use only and not for resale or commercial purposes.

SECTION 4 – PRICING AND BILLING

All prices, discounts, and promotions are subject to change without notice. The price charged will be the price displayed at the time your order is placed and confirmed.

Unless stated otherwise, prices do not include taxes, shipping, handling, customs duties, or import fees. Prices on our website may differ from those offered elsewhere.

You agree to provide complete and accurate payment and account information and to keep this information up to date. You confirm that you are authorized to use the payment method provided and that all charges incurred will be honored.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control.

Risk of loss and title pass to you once the order has been handed over to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services—including text, images, graphics, logos, product descriptions, videos, and website design—is owned by or licensed to Mason & Cole and is protected by applicable intellectual property laws.

The Services are provided for personal, non-commercial use only. You may not reproduce, distribute, modify, or exploit any content without prior written permission.

All trademarks, brand names, and logos used on the Services are the property of their respective owners. Unauthorized use is prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not control or monitor. These tools are provided “as is” and “as available,” without warranties or endorsements.

Your use of optional third-party tools is at your own risk and subject to the terms of the relevant third party.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.

Accessing third-party websites is done at your own risk, and any transactions or interactions are solely between you and the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Mason & Cole is powered by Shopify. However, all sales are made directly between you and Mason & Cole.

Shopify is not responsible for any aspect of transactions conducted through our store. You release Shopify and its affiliates from any claims related to purchases made through our Services.

SECTION 10 – PRIVACY POLICY

All personal data collected through the Services is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.

By using the Services, you acknowledge and agree to the collection and processing of personal data as described in these policies.

SECTION 11 – FEEDBACK

By submitting feedback, reviews, suggestions, or other content, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and distribute such content for any purpose.

You confirm that your feedback does not violate any third-party rights or applicable laws.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time and to update or cancel orders if information is inaccurate, without prior notice.

SECTION 13 – PROHIBITED USE

You may only use the Services for lawful purposes. Prohibited activities include, but are not limited to, violating laws, infringing intellectual property rights, submitting false information, distributing malware, spamming, or interfering with site security.

We reserve the right to suspend or terminate access if these Terms are violated.

SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at any time without notice. Obligations incurred prior to termination will remain enforceable.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available,” without warranties of any kind, except where required by law.

We do not guarantee uninterrupted or error-free service. Some jurisdictions may limit the exclusion of warranties.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Mason & Cole and its partners shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Mason & Cole, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Mason & Cole regarding use of the Services and supersede any prior agreements.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without our consent. We may assign these Terms without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the jurisdiction where Mason & Cole is headquartered.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time by posting changes on this page. Continued use of the Services constitutes acceptance of the updated Terms.

SECTION 24 – CONTACT INFORMATION

Store name: Mason & Cole

Company name: Ds Digital Commerce

Business Address: Zwaluwlaan 39, Ede, Gelderland, 6713 BS, Netherlands

Warehouse address: 1486 Pacific St, Brooklyn, NY 11213, USA

Phone: +1 929 661 5040

Email: info@masonandcole.com

Business days: Monday to Friday, 9:00 AM to 5:00 PM