Orders & Shipping

How long does shipping take?
Orders are processed within 1–3 business days. Delivery usually takes 4–8 business days. Total delivery time is approximately 5–11 business days.

Do you offer free shipping?
Yes, we offer free shipping on all orders within the United States.

How can I track my order?
You’ll receive a tracking link by email once your order has shipped.

Returns & Refunds

What is your return policy?
You can request a return within 30 days of receiving your order. Items must be unused, unworn, and in original packaging.

How do I start a return?
Contact us at info@masonandcole.com and we’ll guide you through the process.

When will I receive my refund?
Approved refunds are issued within 10 business days to your original payment method.

Payments & Support

Is my payment secure?
Yes. Our checkout uses SSL encryption and secure payment processing.

Which payment methods do you accept?
Visa, Mastercard, Apple Pay, Google Pay, Maestro, and Shop Pay.