We offer a 30-day return period. This means you have 30 days from the day you receive your order to request a return.

To be eligible for a return, the item must be in the same condition as received: unused, unworn, with all original tags attached, and in the original packaging. A receipt or proof of purchase is required.

To start a return, please contact us at info@masonandcole.com

If your return request is approved, you will receive a return shipping label along with instructions on how and where to send your package. Returns sent without prior approval will not be accepted.

For any return-related questions, you can always reach us at info@masonandcole.com

Damages and issues

Please inspect your order immediately upon delivery. If you receive a defective, damaged, or incorrect item, contact us as soon as possible so we can assess the issue and resolve it accordingly.

Exceptions / non-returnable items

Certain items are not eligible for return, including perishable goods (such as food, flowers, or plants), custom or personalized products, and personal care items (such as be